DEPUTY CATERING MANAGER
Compton Verney Art Gallery, House and Gardens - Warwickshire
Any 5 in 7 Contract
Amadeus is a multi-award winning venue caterer, operating at venues including its home sites the NEC, ICC, Arena Birmingham and LG Genting Arena. Recently we have extended our portfolio and we are now operating at Compton Verney Art Gallery, House and Gardens. We have an opening for a Deputy Catering Operations Manager at this venue covering all aspects of catering operations for the day to day operation in the café and also looking to support the Catering Operations Manager to provide and support a wide range of hospitality events, conferences and weddings.
The role will require energy, confidence, problem solving skills and some previous supervisory experience. In return you will receive training, great opportunities to progress and get to work with people who enjoy what they do and offer great and fast service to all their customers.
We are looking for someone who has previous supervisory experience in a related industry such as Restaurants, Pubs, Bars, Contract Catering, Hotels,Leisure or Food, Retail preferred but not essential. However, experience of working in a fast paced customer focused environment is essential. You must have a flexible approach to work in a 7 day a week operation- hours can vary each week depending on the nature and volume of the business.
Some of your duties will be to:
Complete accurate forecasting and reporting of financial data in accordance with set deadlines, consulting as necessary with the Catering Operations Manager making suggestions to improve profitability of area.
To ensure you, your direct reports and those others working within your areas of responsibility do so in accordance with current, applicable health & safety/ fire safety legislation and group health & safety policies, procedures and arrangements.
To implement and manage those group health & safety / fire safety policies,procedures and arrangements as applicable to your work activities and working environment.
Proactively manage resources and take appropriate action to changes in the business.
To deputise when required for the Catering Operating Manager.
Ensure staff are trained in all aspects of role - ability to recognise training requirements and offer 'hands on' approach when required.
Practical supervision of temporary staff to include appropriate long term development of staff dealing with disciplinary issues, managing absenteeism etc.
To implement, monitor and oversee delivery of all standards, meeting and exceeding customer expectations.
To provide effective complaint handling in accordance with standards by investigating complaints, liaising with customers and staff to determining necessary action.
To demonstrate high leadership skills thereby providing the basis for high group moral and staff motivation.
To allocate duties and responsibilities to all team members.
If you are a dedicated individual who is passionate about the delivery of high standards then we would like to meet you! We feel it the moment we walk into one of our venues - a fun, welcoming vibe created by people who genuinely enjoy the work they do, and who don't mind sharing their enthusiasm with others. If that sounds like you, then let's talk
Other Benefits Include:
* 25+days holiday; Group Personal Pension; Private medical; Meal entitlements; Free parking
Eligibility- You must be eligible to live and work in the UK to be considered for this position