Maternity Cover 12 months fixed term
The Conference & Banqueting team of Amadeus NEC requires a Conference & Banqueting Sales Manager to join its busy and established team. This is an event planning role, mainly focusing on relationship building with clients whilst maximising sales opportunities and increasing profitability of catering alongside other venues services across the NEC.
Once the booking is confirmed by our Venue sales team; you will be the main contact throughout the planning stages of your allocated events. You will be the senior customer facing representative of Amadeus confirming catering requirements, itineraries and room layouts working in close partnership with the Conference & Banqueting Operational team, with a strong focus on delivering the total catering offer for every event. Whilst also liaising with Venue with regards to traffic, cleaning and security required for such events.
This position requires a motivated and organised person, who is able to solve problems whilst under pressure, work to tight deadlines and build strong relationships across site with business partners.
A passion for delivering excellent customer service is essential. You must be a confident negotiator, as you will need to measure the clients' requirements whilst also upselling Amadeus services.
Previous experience in an event sales or event planning role is required preferably with conference & banqueting knowledge & experience. Flexibility to work evenings and weekends is required.
HND/ degree educated would be a distinct advantage. The role also requires CIEH level II(Basic) Food Hygiene certificate with an addition of a personal licence would be beneficial. A demonstrable high degree of numeric accuracy along with IT literacy are essential. A high level of personal presentation and articulation is also necessary.